Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

  • Service Provision and Contract Fulfillment:
    • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm compliance with our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
  • Customer Interaction (Legitimate Interest/Contract Fulfillment):
    • We will send you booking confirmations, updates, and key rental details. Our team is here to address your inquiries and provide support. You will be informed of any changes to our services or policies.
  • Marketing Consent and Legitimate Interest Policy:
    • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
  • Service Enhancement for Customer Benefit:
    • Assessing website interactions to refine user experience and enhance functionality. Conducting research to improve our vehicle selection and service offerings.
  • Legal Compliance and Obligations:
    • Adhering to local laws, regulations, and tax obligations. Preventing fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange Policy

Sharing Your Information

  • Local Service Partners: Third-party companies assist us in providing our services, including payment processors and IT support. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. Nevertheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Practices

We keep your personal information only as long as needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration for which data is retained will depend on the specific type of information and the context in which it was processed.

Your Rights Explained

Your rights under UK data protection law

  • Access to Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your privacy rights.

Cookies and Tracking Technologies

Our website utilizes cookies and related technologies to improve your browsing experience, track site traffic, and customize content. You have the option to adjust your cookie settings directly within your browser, allowing you to control how we collect and use this information.

8. Updates to Policy

We may revise this Privacy Policy from time to time to incorporate changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is advisable to stay informed about how we manage your information.

Grantham Car Hire Contact Information

For inquiries regarding our Privacy Policy or data practices, contact us:

Grantham Car Hire Services
Harrowby Lane, Grantham, NG31, Lincolnshire, United Kingdom
Contact Number:: 443332100115